County Service & Operations Changes

A majority of Kent County offices are open to the public and, as required by Gov. Whitmer, all residents must wear a face covering or face mask when entering any County building.We understand some residents have medical conditions that prevent them from wearing face coverings, and we will follow the Governor’s latest order on who is exempt from this requirement.

Online Services
Additionally, residents are asked to adhere to the following safety procedures when entering county facilities:
  • stay home if they are feeling any symptoms of illness or exposed to someone with COVID-19,
  • sanitize their hands upon entering the building with the sanitizer available, and
  • maintain a 6-foot physical distance between others.
Prior to visiting any County facility, residents are encouraged to visit the county’s website or call 616-632-7590 to determine if their service can be fulfilled remotely.
Specific information on how you can interact with County departments/offices is as follows:

  • 17th Circuit Court
    17th Circuit Court

    (616) 632-5220

    The 17th Circuit Court remains open and continues to provide service to the public, but in-person service or hearings will occur on a limited basis with the following exceptions:

    • Personal Protection Order Petitions continue to be accepted.
    • Certain hearings, as determined by the assigned judge, may require a party to appear but only under specific circumstances.
    • The Judicial staff will contact anyone with a hearing scheduled to provide instruction on how it will proceed.

    All remote hearings are being conducted electronically and livestreamed on YouTube for public viewing.

    17th Circuit Court Directory

  • 63rd District Court
    63rd District Court

    (616) 632-7770

    DCCustomer@kentcountymi.gov

    For all matters, the court is utilizing remote appearances to the greatest extent possible. Parties will receive hearing notices by mail, along with instructions for remote appearance, and should contact the court with any questions before the date of the hearing. The lobby is closed and there is no in-person assistance. However, court staff is helping the public by email and telephone. Payments may be made online or by mail. For more information, please visit the court's website.

    Livestream Courtroom Proceedings
    To ensure court proceedings are accessible to the public, the 63rd District Court is broadcasting all remote-appearance public hearings live via YouTube while court is in session. Links to courtroom YouTube accounts are on the court's website.

  • Animal Shelter
    Animal Shelter

    (616) 632-7300

    kcas@kentcountymi.gov

    The following services are available with modifications: adoptions, animal control, dog licensing and reclaiming of an animal. Residents should call the office prior to bringing any animal to the shelter.

  • Board of Commissioners
    Board of Commissioners

    (616) 632-7580

    All in-person services are open.

  • County Administration
    County Administration

    (616) 632-7570

    KentAdmin@kentcountymi.gov

    This includes Corporate Counsel, Fiscal, IT, and Purchasing.

    All in-person services are open.

  • County Clerk/Register of Deeds
    County Clerk/Register of Deeds

    Clerk - Vital Records: (616) 632-7640

    Clerk - Elections: (616) 632-7650

    Clerk of the Circuit Court: (616) 632-5480

    Register of Deeds: (616) 632-7610

    Elections, Register of Deeds and Vital Records are open for in-person services; however, many transactions can be conducted online or by e-mail.

    Clerk of the 17th Circuit Court office remains closed to in-person services, but staff continues to conduct transactions electronically and by mail:

  • Community Action
    Community Action

    (616) 632-7950

    KCCAinfo@kentcountymi.gov

    All in-person services are open.

  • Department of Public Works
    Department of Public Works

    (616) 632-7920

    recycle@kentcountymi.gov

    • Administrative Offices: The lobby at the 1500 Scribner Avenue facility is open for limited in-person services; however, residents are encouraged to contact the office in advance to schedule an appointment. Staff continues to be available through remote communications including by phone and e-mail.
    • Kent County Recycling & Education Center is open. The education portion of the Recycling & Education Center remains suspended.
    • South Kent Landfill is open.
    • North Kent Recycling & Waste Center is open.
    • Waste-to-Energy Facility is open.
  • Drain Commissioner
    Drain Commissioner

    (616) 632-7910

    drinfo@kentcountymi.gov

    The lobby at the 1500 Scribner Avenue facility is open for limited in-person services; however, residents are encouraged to contact the office in advance to schedule an appointment. Staff continues to be available through remote communications including by phone and e-mail.

  • Equalization
    Equalization

    (616) 632-7520

    All in-person services are open.

  • Friend of the Court
    Friend of the Court

    (877) 543-2660

    (616) 632-6888

    foc.mail@kentcountymi.gov

    The lobby will remain closed until further notice. Staff is responding to phone calls from 8:30 a.m. until 4:00 p.m. Monday through Friday, electronic messages at foc.mail@kentcountymi.gov or at www.michigan.gov/michildsupport.

    To access a case online, sign-up at www.michigan.gov/michildsupport. Payment options - by Mail at MiSDU, P.O. Box 30351, Lansing, MI 48909-7851; or you can pay Online at www.govpaynow.com or www.misdu.com.

  • Health Department
    Health Department

    (616) 632-7100

    KCHD_Admin@kentcountymi.gov

    All administrative services are open. The following clinical, wellness and environmental services are operating as follows:

    Community Clinical Services Division:
    • Fuller Clinic - 700 Fuller NE Grand Rapids 49503 – closed (reopens July 13th)
    • South Clinic – 4700 Kalamazoo Ave SE Kentwood, 49508 – open
    • North Clinic – 4388 14 Mile Rd NE Rockford, 49391 – closed
    • Sheldon Clinic – 121 Franklin SE, Suite 130 Grand Rapids, 49507 – closed
    • Routine Vaccinations – by appointment only. Prioritization of vaccine appointments will be 6-year-old and under; 7th graders; and daycare waivers for immediate need.
    • Travel vaccinations - no routine travel appointments but staff will evaluate specific appointment requests on a case-by-case basis.
    • Refugee Services - routine vaccinations and I-693
    • HIV/STI testing – by appointment only.
    • TB - by appointment only.
    • WIC – services will continue to be offered via telecommunication until further notice.
    • Breastfeeding – services will continue via telecommunication and breast pumps for eligible clients are available through scheduled curbside pick-up only. No pump returns or walk-ins.
    • Fluoride Varnish - services are suspended until further notice.
    Community Wellness Division:
    • Children’s Special Health Care Services – services being provided virtually (632-7066)
    • Hearing and Vision – suspended (632-7047)
    • Lead – services being provided virtually (632-7063)
    • Life Skills Classes - suspended (632-7282)
    • Maternal Infant Health Program –services being provided virtually (632-7058)
    • Medicaid Enrollment – enrolling residents in Medicaid via phone (632-7058)
    • Nurse Family Partnership – services being provided virtually (632-7058)
    • Refugees – suspended phone only (632-7058)
    • Strong Beginnings – services being provided virtually (632-7058)
    • Women’s Health Network – services being provided virtually (632-7018)
    Environmental Health:

    All service requests should be directed to 616-632-6900 or KCEHMail@kentcountymi.gov

    • Food Facility Inspections – available
    • Onsite Sewage and Water – available
    • Plan review (Body Art & Food) – available
  • Human Resources
    Human Resources

    (616) 632-7440

    jobs@kentcountymi.gov

    All in-person services are open.

  • Kent MSU Extension
    Kent MSU Extension

    (616) 632-7865

    MSUE.Kent@county.msu.edu

    Residents should call the office to schedule in-person appointments which are available on Tuesday and Thursday. Additionally, staff is responding to phone calls and electronic messages. A suite of online resources and programming is available on its Remote Learning and Resources site and virtual programming is promoted through https://www.facebook.com/District7MSUE/.

  • Parks
    Parks

    (616) 632-7275

    kcparks@kentcountymi.gov

    • Beaches are open.
    • Playgrounds are open.
    • Kaufman Golf Course is open and golf carts are available.
    • Public restrooms are open.
    • Open shelters are available, but capacity is limited to 100 individuals.
    • Group picnic areas are available, but capacity is limited to 100 individuals.
    • Millennium Park Splashpad is open but space is limited to 50 percent capacity (approximately 50 people).
    • Wabasis Lake Campground is open.
    • Enclosed shelters are closed.
    • Recreational fields are closed.
  • Probate Court
    Probate Court

    (616) 632-5440

    probatecourt@kentcountymi.gov

    The Probate Clerk’s Office is closed, and in-person services are unavailable. However, staff is serving the public by e-mail and telephone, and may be reached Monday through Friday at probatecourt@kentcountymi.gov or (616) 632-5440.

    The Probate Court is conducting routine hearings and utilizing videoconferencing to the greatest extent possible. Login information to attend a hearing may be requested in advance by e-mail or telephone. The Court’s proceedings are being streamed on YouTube and can be viewed live by clicking here. Visit the Court’s website for additional information.

  • Prosecuting Attorney
    Prosecuting Attorney

    Prosecuting Attorney's Office: (616) 632-6710

    Victim Witness Office: (616) 632-5400

    Residents are encouraged to contact the office to schedule an appointment for in-person assistance with court matters. Genetic testing and child support reviews are available daily from 8 a.m. to 4 p.m. Staff continues to respond to phone calls and e-mail.

  • Road Commission
    Road Commission

    (616) 242.6900

    info@kentcountyroads.net
    www.kentcountyroads.net

    The lobby at the 1500 Scribner Avenue facility is open for limited in-person services; however, residents are encouraged to contact the office in advance to schedule an appointment. All other KCRC facilities remain closed to the public. Staff continues to be available through remote communication including by phone, e-mail, Facebook, Twitter and online services at www.kentcountyroads.net.

  • Sheriff’s Office
    Sheriff’s Office

    (616) 632-6100

    The Sheriff’s Office public lobby and sub-stations are open and residents are encouraged to visit its website as office hours vary by location and day. The visitor’s lobby for the jail is open and limited scheduled on-site inmate visitation is available.

  • Treasurer
    Treasurer

    (616) 632-7500

    All in-person services are open.

  • Veteran Services
    Veteran Services

    (616) 632-5722

    All in-person services are open.