Sheriff Department

911 Communications Center

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Kent County Communications Center

Kent County Scanner Frequencies

Kent County South Dispatch: 155.7300
Kent County North Dispatch: 155.0100
Kent County East Fire Dispatch: 154.0700
Kent County North Fire Dispatch: 151.1600

There are many free scanner apps, as well as websites that live stream our frequencies. We invite you to listen in anytime!

The Kent County Communications Center, along with the Grand Rapids Communications Center, serves under the direction of the Kent County Dispatch Authority (KCDA). In an effort to preserve and protect the safety and security of our residents, our center provides courteous and professional dispatching service to thirty-six police and fire agencies within Kent County. We also work in conjunction with three area ambulance companies to deliver fast and efficient medical response. 

Currently, the Communications Center staffs one dispatch manager, eight shift supervisors, 38 full-time and three part-time operators, who operate 24-hours a day, seven days a week and answer almost 400,000 calls for police and fire services per year. View 2013 Annual Report

After completing an extensive hiring process, Emergency Communications Operators (ECO) must complete internal on-the-job training as well as mandated outside training.  The Kent County Communications Center dispatches police and fire personnel to over 115,000 incidents per year, which range from non-emergency and civil calls for service to life threatening matters where every second counts.

The Kent County Communications Center was one of the first centers in West Michigan to receive Enhanced 9-1-1 (E-911) services. Where Enhanced 911 allowed operators to receive more specific caller location, Next Generation 911 (NG911) will allow operators to receive text and photos from citizens. Our center utilizes a state-of-the-art Computer Aided Dispatch (CAD) system, which is directly linked to the system in the Grand Rapids Communication Center to provide seamless service. A newly upgraded radio system will allow for better radio reception and interoperability between the various police and fire agencies within Kent County.

Please visit our For Citizens & the For Parents & Kids pages for valuable information on 911 and child safety.

Matt Groesser
Emergency Communications Center Manager
matt.groesser@kentcountymi.gov
(616) 632-6086